Action for More Independence and Dignity in Accommodation
Ross House, First floor, Suite 1.11,
247 Flinders Lane, Melbourne Vic 3000
Tel: 9650 2722
Email: amida@amida.org.au
Web: www.amida.org.au
Administrative Appeals Tribunal (AAT)
Level 4, 15 William Street, Melbourne Vic 3000
Tel: 1800 228 333
Email: generalreviews@aat.gov.au
Web: www.aat.gov.au
Commonwealth Complaints Resolution and Referral Service (CRRS)
Tel: 1800 880 052
Commonwealth Ombudsman
Tel: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: www.ombudsman.gov.au
Consumer Affairs Victoria (CAV)
Tel: 1300 558 181
Disability Royal Commission
Tel: 1800 517 199
Email: drcenquiries@royalcommission.gov.au
Web: www.disability.royalcommission.gov.au
National Disability Insurance Agency (NDIA)
Tel: 1800 800 110
Email: enquiries@ndis.gov.au
Web: www.ndis.gov.au
NDIS Quality and Safeguards Commission
913 Whitehorse Road, Box Hill Vic 3128
Tel: 1800 035 544
Web: www.ndiscommission.gov.au
Office of the Public Advocate
Level 1, 204 Lygon Street, Carlton Vic 3053
Tel: 1300 309 337
Email: opa_advice@justice.vic.gov.au
Web: www.publicadvocate.vic.gov.au
Senior Practitioner (Disability)
Office of Professional Practice, Victorian Government Department of Health and Human Services
50 Lonsdale Street, Melbourne Vic 3000
Tel: 9096 8427
Queries about the use of restrictive practicies: email: riquestions@dhhs.vic.gov.au
Victorian Disability Services Commissioner
Level 20, 570 Bourke Street, Melbourne Vic 3000
Tel (complaints): 1800 677 342
Tel (admin): 1300 728 187
Email: contact@odsc.vic.gov.au; complaints@odsc.vic.gov.au
Web: www.odsc.vic.gov.au
Victorian Government Department of Health and Human Services (DHHS)
Office for Disability,
50 Lonsdale Street, Melbourne Vic 3000
Tel: 1300 880 043
Email: ofd@dhhs.vic.gov.au
Web: www.dhhs.vic.gov.au
Villamanta Disability Rights Legal Service Inc.
Deakin University, Waurn Ponds Campus,
Building ib, Level 3, Waurn Ponds Vic 3216
Tel (admin): 5227 3338
Tel (legal advice): 1800 014 111 (Monday to Friday, 1 pm to 3 pm)
Email: legal@villamanta.org.au
For other relevant organisations, see “Contacts” in Understanding disability and the law.