Contacts: Consumer protection laws

Australian Competition and Consumer Commission (ACCC)

Level 17, 2 Lonsdale Street, Melbourne Vic 3000

Tel: 9290 1800; 1300 302 502

Web: www.accc.gov.au

Consumer Action Law Centre

Level 6, 179 Queen Street, Melbourne Vic 3000

Tel (admin): 9670 5088

Tel (legal advice line): 9629 6300; 1800 466 477 (Monday to Friday, 10 am to 1 pm)

Web: https://consumeraction.org.au

Consumer Affairs Victoria (CAV)

Tel: 1300 558 181

Web: www.consumer.vic.gov.au