Contacts: Buying a car

Australian Financial Complaints Authority (AFCA)

Tel: 1800 931 678

Email: info@afca.org.au

Web: www.afca.org.au

Consumer Affairs Victoria (CAV)

Head office:

121 Exhibition Street, Melbourne Vic 3000

Tel: 1300 558 181

Web: www.consumer.vic.gov.au

CAV has offices in metropolitan and regional Victoria; see their website for office contact details. CAV administers the Motor Car Traders’ Guarantee Fund.

Consumer Action Law Centre

179 Queen Street, Melbourne Vic 3000

Tel (consumer legal advice line): 9629 6300; 1800 466 477 (Monday to Friday, 10 am to 1 pm)

Web: http://consumeraction.org.au