Contributors

Faisal Bakhtiar

Lawyer, Victoria Legal Aid

Rochelle Francis

Lawyer, Victoria Legal Aid

Tim Noonan

Lawyer, Victoria Legal Aid

Julie Riva

Lawyer, Victoria Legal Aid

Oympia Sarrinikolaou

Lawyer, Victoria Legal Aid

Graham Wells

Lawyer, Victoria Legal Aid

Dealing with social security: Contacts

Administrative Appeals Tribunal (AAT)
Level 4, 15 William Street, Melbourne Vic 3000
Tel: 1800 228 333
Email (Social Services and Child Support Division): sscsdivision@aat.gov.au
Email (General Division): generalreviews@aat.gov.au
Web: www.aat.gov.au

(Note that due to the COVID-19 pandemic, the AAT’s Melbourne, Canberra and Sydney registries are closed until further notice.)

Commonwealth Ombudsman
Tel: 1300 362 072
Web: www.ombudsman.gov.au

Social Security Rights Victoria (SSRV)
Tel: 9481 0355; 1800 094 164 (rural callers)
Web: www.ssrv.org.au

SSRV provides assistance about Centrelink matters to residents of Victoria.

Victoria Legal Aid (VLA)
Tel (legal help line): 1300 792 387
Web: www.legalaid.vic.gov.au

VLA can give advice on social security law.

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Managing your money