Contributor

Julia Gibby

Senior Solicitor

Imprisonment, supervision and prisoner rights: Contacts

Adult Parole Board of Victoria
Level 14, 50 Franklin Street, Melbourne Vic 3000
Tel: 1300 766 946
Email: apb.enquiries@justice.vic.gov.au
Web: www.adultparoleboard.vic.gov.au

Australian Community Support Organisation (ACSO)
Head office: 1 Hoddle Street, Richmond Vic 3121
Tel: 9413 7000
Email: acso@acso.org.au
Web: www.acso.org.au
ACSO provides services for ex-prisoners. ACSO also has offices in Ballarat, Bendigo, Dandenong, Morwell, Shepparton, Sunshine, Traralgon and Warrnambool. 

Centrelink
Tel (Centrelink employment services): 13 28 50
Web: www.servicesaustralia.gov.au/individuals/centrelink

Corrections Victoria
Tel: 8684 6600
Email: corrections@justice.vic.gov.au
Web: www.corrections.vic.gov.au
Corrections Victoria oversees Victoria’s prison system.

Corrections Victoria Housing Program
Email: cvhousing@justice.vic.gov.au

DirectLine
Tel: 1800 888 236 (24/7)
Web: https://www.directline.org.au
DirectLine provides alcohol and drug counselling and referrals.

Flat Out
255 Ballarat Road, Footscray Vic 3011
Tel: 9372 6155
Email: admin@flatout.org.au
Web: www.flatout.org.au
Flat Out is a support service for women leaving prison.

Housing support services
Tel: 1800 825 955 (24/7)
Connects callers with the nearest housing service

Jesuit Social Services (JSS)
Head office: 326 Church Street, Richmond Vic 3121
Tel: 9421 7600
Email: jss@jss.org.au
Web: https://jss.org.au
JSS runs the ReConnect program, which supports men and women transition from prison to the community.

Justice Assurance and Review Office (JARO)
Tel: 8684 6394
Email: jaro@justice.vic.gov.au
Web: www.justice.vic.gov.au/contact-us/justice-assurance-and-review-office-jaro
Part of the Victorian Government, JARO has an oversight role of Victoria’s adult correctional systems.

Justice Health
Victorian Government Department of Justice and Community Safety
Tel: 9947 1601
Email: justicehealth@justice.vic.gov.au
Web: www.corrections.vic.gov.au/justice-health
Justice Health is responsible for delivering health services to people in Victoria’s prisons

Lifeline
Tel: 13 11 14 (24/7)
Web: https://www.lifeline.org.au
Lifeline provides general counselling and referrals.

Melbourne City Mission
164–180 Kings Way, South Melbourne Vic 3205
Tel: 9977 0000
Web: www.mcm.org.au

MensLine
Tel: 1300 789 978
Web: https://mensline.org.au
Provides telephone and online counselling for men

Post Sentence Authority (PSA)
Tel: 1300 076 724
Web: www.postsentenceauthority.vic.gov.au
The PSA supervises people on post sentence orders.

Prison Network
Tel: 9873 4190
Email: office@prisonnetwork.org.au
Web: http://prisonnetwork.org.au
The prison Network supports women who are, or have been, in Victoria’s prisons.

Safe Steps Family Violence Response Centre
Tel: 1800 015 188 (24/7)
Web: https://www.safesteps.org.au

Salvation Army – Prison support
Tel: 13 72 58
Web: www.salvationarmy.org.au/need-help/prison-support

SANE Australia
Tel: 1800 187 263
Web: https://www.sane.org
SANE provides information and advice about mental illness.

SuicideLine Victoria
Tel: 1300 651 251 (24/7)
Web: https://suicideline.org.au
This service provides support to people who are contemplating, or who have been affected by, suicide.

Victoria Legal Aid (VLA)
Tel (legal help phone line): 1300 792 387
Web: www.legalaid.vic.gov.au

Victorian Association for the Care and Resettlement of Offenders (VACRO)
Level 1, 116 Hardware Street, Melbourne Vic 3000
Tel: 9605 1900; 1800 049 871
Email: info@vacro.org.au
Web: www.vacro.org.au

Victorian Minister for Corrections
Tel: 9915 3700
Email: minister.hutchins@justice.vic.gov.au

Women’s Information and Referral Exchange (WIRE)
Tel: 1300 134 130
Email: support@wire.org.au
Web: www.wire.org.au
WIRE provides support, advocacy and information for women in Victoria.

WISE Employment
Tel: 1800 685 105
Email: enquiries@wiseemployment.com.au
Web: https://wiseemployment.com.au

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