Contacts: Fines, infringements and criminal law

Confident Commuter website


Launched by Liberty Victoria, the Confident Commuter website helps public transport users understand their rights, and what options they have when faced with ticket inspectors and a myki fine.



FineFixer is an online self-help tool that can assist you with your infringements.

Fines Assist – Legal Help Service at the

Neighbourhood Justice Centre (NJC)

241 Wellington Street, Collingwood Vic 3066

Tel (appointments): 9948 8777



The Fines Assist service helps people to manage their fines at all stages of the fines process, from the initial infringement notice, through to contact with the sheriff. Fines Assist is a free service that operates on Fridays at the NJC. The service is available to residents of the City of Yarra, homeless people, and Aboriginal people who have a meaningful connection to the City of Yarra.

Fines Victoria

Ground floor, 277 William Street, Melbourne Vic 3000

Tel (infringement enquiries): 9200 8111 (metro); 1300 369 819 (regional)

Tel (enquiries about notices of final demand and sheriff’s warrants): 9200 8222 (metro); 1800 150 410 (regional)


Victoria Legal Aid (VLA)

Head office:

Level 9, 570 Bourke Street, Melbourne Vic 3000

Legal Help phone line: 1300 792 387


Victorian Government Department of Transport

Tel: 9655 6666