Contacts: Family violence

Aboriginal Family Violence Prevention and Legal Service Victoria see Djirra

Centres Against Sexual Assault (CASAs)

Tel (sexual assault crisis line): 1800 806 292 (24 hours a day, 7 days a week)


There are CASAs throughout metropolitan and regional Victoria; see the CASA website for their addresses.

Djirra (formerly Aboriginal Family Violence Prevention and Legal Service Victoria)

Tel: 1800 105 303



Djirra – Melbourne office (head office)

292 Hoddle Street, Abbotsford Vic 3067

Tel: 9244 3333; 1800 105 303

Djirra’s Melbourne office services metropolitan Melbourne.

Djirra – Bairnsdale office

27 Pyke Street, Bairnsdale Vic 3875

Tel: 5153 2322

Djirra’s Bairnsdale office services all of Gippsland.

Djirra – Mildura office

151 Langtree Avenue, Mildura Vic 3500

Tel: 5021 3200

Djirra’s Mildura office services Mildura, Wentworth and Robinvale.

Djirra – Warrnambool office

177 Koroit Street, Warrnambool Vic 3280

Tel: 5562 5755

Djirra’s Warrnambool office services Geelong, Warrnambool, Framlingham, Heywood, Hamilton and Portland.

Domestic Violence Resource Centre Victoria

292 Wellington Street, Collingwood Vic 3066

Tel: 9486 9866


Family Safety Victoria

Tel: 9194 3244


Family Safety Victoria was established in 2017 to provide information about the reforms to state family violence law.

inTouch Multicultural Centre Against Family Violence Tel: 9413 6500; 1800 755 988



inTouch is a Victoria-wide service that assists women from culturally diverse backgrounds affected by family violence.

MensLine Australia

Tel: 1300 789 978 (24 hours a day, 7 days a week)


Confidential telephone and online counselling for men with family and relationship concerns.

No to Violence: Men’s Referral Service

Tel: 1300 766 491


Counselling and referrals for men impacted by family violence and for women seeking assistance.

1800 RESPECT: National Sexual Assault Domestic Family Violence Counselling Service

Tel: 1800 RESPECT; 1800 737 732 (24 hours a day, 7 days a week)


Orange Doors


The Orange Door, Barwon

Tel: 1800 312 820

The Orange Door, Bayside Peninsula

Tel: 1800 319 353

The Orange Door, Mallee

Tel: 1800 290 943

Safe Steps: Family Violence Response Centre

Tel: 9928 9600; 1800 015 188



Safe Steps provides a 24-hour, state-wide, central referral service for women in need of crisis accommodation.

Victims of Crime Assistance Tribunal (VOCAT)

VOCAT’s principal registry:

Level 1, 233 William Street, Melbourne Vic 3000

Tel: 9628 7855



VOCAT operates from every metropolitan and country Magistrates’ Court in Victoria.

Victims of Crime Helpline

Tel: 1800 819 817 or text: 0427 767 891 (8 am to 11 pm, 7 days a week)



Victoria Police

Every 24-hour police station has family violence liaison officers. Many stations have Sexual Offences and Child Abuse Investigation Team (SOCIT) units.

Tel: 000


Victorian Government Department of Health and Human Services (Child Protection)

Tel (after hours crisis line): 13 12 78 (Monday to Friday: 5 pm to 9 am; weekends and public holidays: 24 hours)

WIRE: Women’s Information

372 Spencer Street, West Melbourne Vic 3003

Tel: 1300 134 130



WIRE is a state-wide, free and confidential information and referral service for women.

Women’s Legal Service Victoria

Level 10, 277 William Street, Melbourne Vic 3000

Tel: 8622 0600; 1800 133 302


Advice and legal services for women only