For detailed information about assistance available from the Office of the Public Advocate, Community Visitors, equal opportunity commissions and specialist disability legal services, see: Chapter 16*2 Advocacy.

The MHRB provides information about its hearing process, including Practice Directions, and has published important decisions on its website at www.mhrb.vic.gov.au.

The Chief Psychiatrist has wide powers under the MHA to investigate complaints, stop or change treatment, or direct a mental health service to provide treatment to a person (s.106AA). See: "Contacts", in Chapter 16*1 Disability Overview.

The Office of the Health Services Commissioner investigates complaints from users of health care services in Victoria, including mental health and psychiatric services. For more information, see: Chapters 16*2 Advocacy and 21*5 Privacy Rights.

Both the Chief Psychiatrist and Health Services Commissioner must act compatibly with human rights in making decisions.