Action on Disability within Ethnic Communities (ADEC)175 Plenty RoadPreston Vic 3072Tel: 9480 1666; 1800 626 078 (toll free)Fax: 9480 3444Email: info@adec.org.auWeb: www.adec.org.au
AED Legal CentreSuite 4, Level 5, 2–26 Elizabeth StreetMelbourne Vic 3000Tel: 9639 4333 Fax: 9650 2833Email: noni.lord@aed.org.auWeb: www.aed.org.au
For assistance with employment and education related legal problems
AMIDA (housing advocacy)1st Floor, Suite 1.11Ross House247 Flinders LaneMelbourne Vic 3000Tel: 9650 2722 Fax: 9654 8575Email: amida@infoxchange.net.auWeb: www.amida.infoxchange.net.au
Association for Children with DisabilitySuite 2, 98 Morang RoadHawthorn Vic 3122Tel: 9818 2000; 1800 654 013 (toll free rural areas)Email: mail@acd.org.auWeb: www.acd.org.au
Australian Building Codes BoardGPO Box 9839Canberra ACT 2601Tel: 1300 134 631Email: bca@abcb.gov.auWeb: www.abcb.gov.au
Australian Human Rights CommissionGPO Box 5218Sydney NSW 2001Tel: (02) 9284 9600; 1300 656 419 (local call)TTY: 1800 620 241 (toll free) Fax: (02) 9284 9611Email: newcomplaints@humanrights.gov.auWeb: http://humanrights.gov.au
Chief PsychiatristDepartment of Human Services17th Floor, 50 Lonsdale StreetMelbourne Vic 3000Tel: 9096 7571; 1300 767 299 (local call cost)Web: www.health.vic.gov.au/chiefpsychiatrist
CRS Australia (Commonwealth Rehabilitation Service)Tel: 1800 277 277 (toll free) to find your local CRS officeWeb: www.crsaustralia.gov.au
Community VisitorsTel: 9603 9500; 1300 309 337 (local call cost)TTY: 9603 8529Email: via the websiteWeb: www.publicadvocate.vic.gov.au
Department of Human ServicesDisability Services Division Head OfficeLevel 8, 50 Lonsdale StreetMelbourne Vic 3000Tel: 1300 650 172 (local call fee, except mobile phones)TTY: 13 36 77 then ask for 1300 650 172Speak and Listen: 1300 555 727 then ask for 1300 650 172Fax: (03) 9096 9140Email: disability.services@dhs.vic.gov.auWeb: www.dhs.vic.gov.au
Disability Advocacy Resource Unit (DARU)c/- Victorian Council of Social ServicesLevel 8, 128 Exhibition StreetMelbourne Vic 3000Tel: 9639 5807 TTY: 13 36 77 quote 9639 5807 Email: admin@daru.org.auWeb: www.daru.org.au
The DARU is a resource unit established to resource Victorian disability advocacy organisations. It is auspiced by the Victorian Council of Social Service (VCOSS) and jointly managed by VCOSS and VDAN (see: entry for VDAN, below).
Disability Discrimination Legal Service (DDLS)Ross House Association Inc.2nd Floor, 247 Flinders LaneMelbourne Vic 3000Tel: 9654 8644; 1300 882 872 (country callers only)TTY: 9654 6817Email: info@ddls.org.auWeb: www.communitylaw.org.au/ddls
Disability Justice Advocacy Inc.86 Herbert StreetNorthcote Vic 3067Tel: 9481 7022; 1800 808 126 (toll free)Fax: 9489 2988Email: info@justadvocacy.comWeb: www.justadvocacy.com
Disability Services CommissionerLevel 30, 570 Bourke StreetMelbourne Vic 3000Tel: 1300 728 187 (local call); 1800 677 342 (toll free)TTY: 1300 726 563 Fax: 8608 5765Email: complaints@odsc.vic.gov.auWeb: www.odsc.vic.gov.au
Disability Services Intake & Response ServiceTel: 1800 783 783Web: www.dhs.vic.gov.au/disability/contact_usIf you are deaf, have a hearing impairment or complex communication needs you can contact your regional Service on:- TTY 1800 008 149;- National Relay Service on 13 36 77; or - Speech-to-Speech Relay Service on 1300 555 727,and ask to connected to the relevant Intake and Response Service regional office in your area.
Disability information support.
Down Syndrome Association of Victoria219 Napier StreetFitzroy Vic 3066Tel: 1300 658 873 Fax: 9486 9601Web: www.dsav.asn.au
Mental Health Legal Centre Inc.Level 9, 10–16 Queen StreetMelbourne Vic 3000Tel: 9629 4422; 1800 555 887 (toll free)Fax: 9614 0488Email: mental_health_vic@clc.net.auWeb: www.communitylaw.org.au/mentalhealth
Mental Health Review BoardLevel 30, Marland House570 Bourke StreetMelbourne Vic 3000Tel: 8601 5270; 1800 242 703 (toll free)Fax: 8601 5299Email: mhrb@dhs.vic.gov.auWeb: www.mhrb.vic.gov.au
Mental Illness Fellowship (Victoria) LtdFairfield Place, 276 Heidelberg RoadFairfield Vic 3078Tel: 8486 4200 Fax: 8486 4265Helpline: 8486 4222Email: enquiries@mifellowship.orgWeb: www.mifellowship.org
National Disability Abuse & Neglect HotlineHotline: 1800 880 052TTY: 1800 301 130Email: disabilityhotline@pwd.org.auWeb: www.disabilityhotline.org
To report abuse or neglect of people with a disability using Commonwealth, state or territory run or funded disability services.
Health Services Commissioner30th Floor, 570 Bourke StreetMelbourne Vic 3000Tel: 8601 5200; 1800 136 066 (toll free, country areas)TTY: 1300 550 275Fax: 8601 5219Email: hsc@dhs.vic.gov.auWeb: www.health.vic.gov.au/hsc
Office of the Public Advocate5th Floor, 436 Lonsdale StreetMelbourne Vic 3000
24-hour emergency services:Tel: 1300 309 337TTY: 9603 9529 Fax: 1300 787 510Email: via the websiteWeb: www.publicadvocate.vic.gov.au
Office of the Senior PractitionerLevel 7, 50 Lonsdale StreetMelbourne Vic 3000Tel: 9096 8427Email: seniorpractitioner@dhs.vic.gov.auWeb: www.dhs.vic.gov.au/ds/osp
Ombudsman VictoriaLevel 9, North Tower459 Collins StreetMelbourne Vic 3000Tel: 9613 6222; 1800 806 314 (regional only)TTY: via the National Relay Service on 13 36 77 or 1300 555 727 Telephone Interpreter Service: 13 14 50Fax: 9614 0246Email: ombudvic@ombudsman.vic.gov.auWeb: www.ombudsman.vic.gov.au
Social Security Rights Victoria Inc.PO Box 30Abbotsford Vic 3067Tel: 9416 1111 (Melbourne advice only); 5221 4744 (Geelong advice only);1800 094 164 (toll free country callers)Fax: 9419 3552Email: via websiteWeb: www.ssrv.org.au
Standards AustraliaGPO Box 476Sydney NSW 2001Tel: 1800 035 822 Fax: (02) 9237 6010Email: mail@standards.org.auWeb: www.standards.org.au
STAR Victoria2nd Floor, Ross House247 Flinders LaneMelbourne Vic 3000Tel: 9650 2730 Fax: 9650 6972Email: info@starvictoria.org.auWeb: www.starvictoria.org.au
Advocacy for people with an intellectual disability and their families.
Student Wellbeing BranchDepartment of Education and Early Childhood Development (Vic)Tel: 9637 2000Information and referral service: 1800 809 834Web: www.eduation.vic.gov.au
Program for students with disabilities.
VALID235 Napier StreetFitzroy Vic 3065Tel: 9416 4003; 1800 655 570 (toll free rural Victoria only)Email: office@valid.org.auWeb: www.valid.org.au
Advocacy for adults with intellectual disabilities and their families.
VICSERV (Psychiatric Disability Services of Victoria)Level 2, 22 Horne StreetElsternwick Vic 3185Tel: 9519 7000 Fax: 9519 7022Email: reception@vicserv.org.auWeb: www.vicserv.org.au
Victoria Legal Aid350 Queen StreetMelbourne Vic 3000Tel (admin): 9269 0234Legal Information Service (Multilingual) 9269 0120; 1800 677 402National Relay Service: (03) 9269 0223 (free service)TTY: 13 36 77 then ask for 9269 0120, or 1800 677 402 (country callers)Internet relay: www.iprelay.com.au/call/index.aspx and ask for (03) 9269 0120 or 1800 677 402 (country callers)Speak and listen: 1300 555 727 then ask for 9269 0120, or 1800 677 402 (country callers)Email: via the websiteWeb: www.legalaid.vic.gov.au
Victorian Civil and Administrative Tribunal – Guardianship List55 King StreetMelbourne Vic 3000Tel: 9628 9911; 1800 133 055 (toll free)Fax: 9628 9932Email: vcat@vcat.vic.gov.auWeb: www.vcat.vic.gov.au
Victorian Disability Advocacy Network (VDAN)Email: vdan@vdan.org.au
VDAN is a network of Victorian disability advocacy services.
Victorian Equal Opportunity and Human Rights CommissionLevel 3, 380 Lonsdale StreetMelbourne Vic 3000Tel: 1300 891 848 Fax: 1300 891 858TTY: 1300 289 621 Email: information@veohrc.vic.gov.auWeb: www.humanrightscommission.vic.gov.au
Complaints and advice:Tel: 1300 292 153 TTY: 1300 289 621Email: complaints@veohrc.vic.gov.au
Victorian Mental Illness Awareness Council (VMIAC)Building 1, 22 Aintree StreetBrunswick East Vic 3057 Tel: 9380 3900 Fax: 9388 1445Email: info@vmiac.com.auWeb: www.vmiac.com.au
Peak mental health consumer organisation.
Victorian Network on Recreation and Disability86 Herbert StreetNorthcote Vic 3070Tel: 9489 2999; 1300 727 017 (country local call)Email: acl@afcl.org.auWeb: www.advocacyhouse.org
Villamanta Disability Rights Legal Service Inc.44 Bellerine StreetGeelong Vic 3220Tel: 5229 2925 (all callers other than people who have a disability & their support persons)Legal advice only: 1800 014 111 (free call for callers with a disability or their support persons)TTY: 13 36 77 then ask for (03) 5229 2925Fax: 5229 3354Email: legal@villamanta.org.auWeb: www.villamanta.org.au
Youth Disability Advocacy Service (YDAS)c/- Youth Affairs Council of VictoriaLevel 2, 172 Flinders StreetMelbourne Vic 3000Tel: 9267 3799; 1300 727 176 (fixed toll)Email: info@yacvic.org.auWeb: www.yacvic.org.au
For information regarding acquired brain injury contact:
Action for Community Living86 Herbert StreetNorthcote Vic 3070Tel: 9489 2999 Fax: 9489 2988NRS: www.relayservice.com.auEmail: acl@advocacyhouse.org.auWeb: www.advocacyhouse.org
For information regarding acquired brain injury support, resources, and referrals contact:
BrainLinkThe Nerve Centre54 Railway RoadBlackburn Vic 3130Tel: 9845 2950; 1800 677 579 (FreeCall)Fax: 9845 2882Email: via the websiteWeb: www.brainlink.org.au
Melbourne City Mission – Disability Support19 King StreetMelbourne Vic 3000Tel: 8625 4444 Fax: 8625 4410Email: info@mcm.org.auWeb: www.melbournecitymission.org.au
CONTACTS :: Last updated: Thu Jul 1st 2010




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