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Contacts

Action on Disability within Ethnic Communities (ADEC)
175 Plenty Road, Preston Vic 3072
Tel: 9480 1666; 1800 626 078
Email: info@adec.org.au
Web: www.adec.org.au
AED Legal Centre
Suite 4, Level 5, 2–26 Elizabeth Street, Melbourne Vic 3000
Tel: 9639 4333
Email: noni.lord@aed.org.au
Web: www.aed.org.au

AED provides assistance with employment and education-related legal problems.

AMIDA (housing advocacy)
1st Floor, Suite 1.11, Ross House, 247 Flinders Lane, Melbourne Vic 3000
Tel: 9650 2722
Email: amida@infoxchange.net.au
Web: www.amida.infoxchange.net.au
Association for Children with Disability
Suite 2, 98 Morang Road, Hawthorn Vic 3122
Tel: 9818 2000; 1800 654 013
Email: mail@acd.org.au
Web: www.acd.org.au
Australian Building Codes Board
GPO Box 9839, Canberra ACT 2601
Tel: 1300 134 631
Email: bca@abcb.gov.au
Web: www.abcb.gov.au
Australian Human Rights Commission
GPO Box 5218, Sydney NSW 2001
Tel: (02) 9284 9600; 1300 656 419
TTY: 1800 620 241
Email: newcomplaints@humanrights.gov.au
Web: http://humanrights.gov.au
Chief Psychiatrist
Department of Human Services, 17th Floor, 50 Lonsdale Street, Melbourne Vic 3000
Tel: 9096 7571; 1300 767 299
Web: www.health.vic.gov.au/chiefpsychiatrist
CRS Australia (Commonwealth Rehabilitation Service)
Tel: 1800 277 277 to find your local CRS office
Web: www.crsaustralia.gov.au
Communication Rights Australia
4/3 Tuck Street, Moorabbin Vic 3189
Tel: 9555 8552
Email: info@caus.com.au
Web: www.caus.com.au
Community Visitors
Tel: 9603 9500; 1300 309 337
TTY: 9603 8529
Email: via the website
Web: www.publicadvocate.vic.gov.au
Department of Human Services
Disability Services Division Head Office, Level 8, 50 Lonsdale Street, Melbourne Vic 3000
Tel: 1300 650 172
TTY: 13 36 77 then ask for 1300 650 172
Speak and listen: 1300 555 727 then ask for 1300 650 172
Email: disability.services@dhs.vic.gov.au
Web: www.dhs.vic.gov.au
Disability Advocacy Resource Unit (DARU)
c/o Victorian Council of Social Services, Level 8, 128 Exhibition Street, Melbourne Vic 3000
Tel: 9639 5807
TTY: 13 36 77 quote 9639 5807
Email: admin@daru.org.au
Web: www.daru.org.au

The DARU is a resource unit established to resource Victorian disability advocacy organisations. It is auspiced by the Victorian Council of Social Service (VCOSS) and jointly managed by VCOSS and DAV (formerly VDAN) (see entry for DAV, below).

DisabilityCare Australia (DCA) (NDIS)
Barwon Region Office
168–170 Little Malop Street, Geelong Vic 3220
Tel: 1800 800 110
TTY: 1800 555 677
Web: www.disabilitycareaustralia.gov.au
Disability Advocacy Victoria (DAV) (formerly called VDAN)
Unit 4, 3 Tuck Street, Moorabbin Vic 3189
Web: www.disabilityadvocacyvictoria.org.au

DAV is the peak body for Victorian independent disability advocacy services.

Disability Discrimination Legal Service (DDLS)
Ross House Association, 2nd Floor, 247 Flinders Lane, Melbourne Vic 3000
Tel: 9654 8644; 1300 882 872
TTY: 9654 6817
Email: info@ddls.org.au
Web: www.communitylaw.org.au/ddls
Disability Justice Advocacy
Unit 2, 28A Albert Street, Preston Vic 3072
Tel: 9474 0077; 1800 808 126
Email: info@justadvocacy.com
Web: www.justadvocacy.com
Disability Services Commissioner
Level 30, 570 Bourke Street, Melbourne Vic 3000
Tel: 1300 728 187; 1800 677 342
TTY: 1300 726 563
Web: www.odsc.vic.gov.au
Disability Services Intake and Response Service
Tel: 1800 783 783
Web: www.dhs.vic.gov.au/disability/contact_us
If you are deaf, have a hearing impairment or complex communication needs you can contact your regional service on:
- TTY 1800 008 149;
- National Relay Service on 13 36 77; or
- Speech-to-Speech Relay Service on 1300 555 727,
and ask to connected to the relevant Intake and Response Service regional office in your area.
Down Syndrome Association of Victoria
219 Napier Street, Fitzroy Vic 3066
Tel: 1300 658 873
Email: info@dsav.asn.au
Web: www.dsav.asn.au
Mental Health Legal Centre
Level 9, 10–16 Queen Street, Melbourne Vic 3000
Tel: 9629 4422; 1800 555 887
Email: mhlc@mhlc.org.au
Web: www.communitylaw.org.au/mentalhealth
Mental Health Review Board
Level 30, Marland House, 570 Bourke Street, Melbourne Vic 3000
Tel: 8601 5270; 1800 242 703
Email: mhrb@dhs.vic.gov.au
Web: www.mhrb.vic.gov.au
Mental Illness Fellowship (Victoria)
Fairfield Place, 276 Heidelberg Road, Fairfield Vic 3078
Tel: 8486 4200
Helpline: 8486 4222
Email: enquiries@mifellowship.org
Web: www.mifellowship.org
National Disability Abuse and Neglect Hotline
Hotline: 1800 880 052
TTY: 1800 301 130
Email: disabilityhotline@pwd.org.au
Web: www.disabilityhotline.org

To report abuse or neglect of people with a disability using Commonwealth, state or territory run or funded disability services.

Health Services Commissioner
30th Floor, 570 Bourke Street, Melbourne Vic 3000
Tel: 8601 5200; 1800 136 066
TTY: 1300 550 275
Email: hsc@dhs.vic.gov.au
Web: www.health.vic.gov.au/hsc
Office of the Public Advocate
Level 1, 204 Lygon Street, Carlton Victoria 3053
24-hour emergency services: 
Tel: 1300 309 337
TTY: 1300 305 612
Email: via the website
Web: www.publicadvocate.vic.gov.au
Office of the Senior Practitioner
Level 7, 50 Lonsdale Street, Melbourne Vic 3000
Tel: 9096 8427
Email: seniorpractitioner@dhs.vic.gov.au
Web: www.dhs.vic.gov.au/ds/osp
Ombudsman Victoria
Level 9, North Tower, 459 Collins Street, Melbourne Vic 3000
Tel: 9613 6222; 1800 806 314
TTY: via the National Relay Service on 13 36 77 or 1300 555 727
Telephone Interpreter Service: 13 14 50
Email: ombudvic@ombudsman.vic.gov.au
Web: www.ombudsman.vic.gov.au
Social Security Rights Victoria
PO Box 1221, North Fitzroy Vic 3068
Tel: 9481 0355 (Melbourne advice only); 5221 4744 (Geelong advice only); 
1800 094 164
Email: via website
Web: www.ssrv.org.au
Standards Australia
GPO Box 476, Sydney NSW 2001
Tel: 1800 035 822
Email: mail@standards.org.au
Web: www.standards.org.au
STAR Victoria
2nd Floor, Ross House, 247 Flinders Lane, Melbourne Vic 3000
Tel: 9650 2730
Email: info@starvictoria.org.au
Web: www.starvictoria.org.au
Advocacy for people with an intellectual disability and their families
Student Wellbeing Branch
Department of Education and Early Childhood Development (Vic) 
Tel: 9637 2000
Information and referral service: 1800 809 834
Web: www.eduation.vic.gov.au
Program for students with disabilities
VALID
235 Napier Street, Fitzroy Vic 3065
Tel: 9416 4003; 1800 655 570
Email: office@valid.org.au
Web: www.valid.org.au
Advocacy for adults with intellectual disabilities and their families.
VICSERV (Psychiatric Disability Services of Victoria)
Level 2, 22 Horne Street, Elsternwick Vic 3185
Tel: 9519 7000
Email: reception@vicserv.org.au
Web: www.vicserv.org.au
Victoria Legal Aid
350 Queen Street, Melbourne Vic 3000
Tel (admin): 9269 0234
Legal information service (multilingual): 9269 0120; 1800 677 402
National Relay Service: (03) 9269 0223 (free service)
TTY: 13 36 77 then ask for 9269 0120’ 1800 677 402
Internet relay: www.iprelay.com.au/call/index.aspx and ask for (03) 9269 0120 or 1800 677 402 (country callers) 
Speak and listen: 1300 555 727 then ask for 9269 0120; 1800 677 402
Email: via the website
Web: www.legalaid.vic.gov.au
Victorian Civil and Administrative Tribunal – Guardianship List
55 King Street, Melbourne Vic 3000
Tel: 9628 9911; 1800 133 055
Email: vcat@vcat.vic.gov.au
Web: www.vcat.vic.gov.au
Victorian Equal Opportunity and Human Rights Commission
Level 3, 380 Lonsdale Street, Melbourne Vic 3000
Tel: 1300 891 848
TTY: 1300 289 621
Email: information@veohrc.vic.gov.au
Web: www.humanrightscommission.vic.gov.au
Complaints and advice: 
Tel: 1300 292 153 TTY: 1300 289 621
Email: complaints@veohrc.vic.gov.au
Victorian Mental Illness Awareness Council (VMIAC)
Building 1, 22 Aintree Street, Brunswick East Vic 3057
Tel: 9380 3900
Email: info@vmiac.com.au
Web: www.vmiac.com.au
Peak mental health consumer organisation
Villamanta Disability Rights Legal Service
44 Bellerine Street, Geelong Vic 3220
Tel: 5229 2925
Legal advice only: 1800 014 111
TTY: 13 36 77 then ask for (03) 5229 2925
Email: legal@villamanta.org.au
Web: www.villamanta.org.au
Youth Disability Advocacy Service (YDAS)
c/o Youth Affairs Council of Victoria, Level 2, 172 Flinders Street, Melbourne Vic 3000
Tel: 9267 3799; 1300 727 176
Email: info@yacvic.org.au
Web: www.yacvic.org.au

Acquired brain injury assistance

For information regarding acquired brain injury contact:

Leadership Plus
25 Flinders Lane, Melbourne Vic 3000
Tel: 9489 2999
Email: admin@leadershipplus.com
Web: www.leadershipplus.com

For information regarding acquired brain injury support, resources, and referrals contact:

BrainLink
The Nerve Centre, 54 Railway Road, Blackburn Vic 3130
Tel: 9845 2950; 1800 677 579
Email: via the website
Web: www.brainlink.org.au
Melbourne City Mission – Disability Support
19 King Street, Melbourne Vic 3000
Tel: 8625 4444
Email: info@mcm.org.au
Web: www.melbournecitymission.org.au

Contacts :: Last updated: Sun Jun 30th 2013