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Family dispute resolution

The Family Law Amendment (Shared Parental Responsibility) Act 2006 (Cth) also implemented a system of Family Dispute Resolution, a key feature of which is compulsory family dispute resolution before filing of a court application. The object of this is to compel people to visit a family dispute resolution practitioner (previously called a counsellor or mediator) and make a genuine effort to resolve their dispute.

Family Dispute Resolution centres have been established to provide the above compulsory service; however, family dispute resolution may be provided outside these centres. A certificate is provided upon completion of this process.

There is little that is new in the concept of compulsory dispute resolution, particularly in relation to children’s matters; however, the difference under the amendments is that these processes are made compulsory before filing, rather than afterwards.

Exception for violence or abuse: The requirement to attend family dispute resolution prior to filing a court application does not apply where there are allegations of child abuse or family violence. For further information on this topic, see Chapter 5.4: Family Violence.

The following agencies may be able to provide Family Dispute Resolution:

Family Mediation Centre (Head Office – Moorabbin)
Level 4, 1001 Nepean Highway, Moorabbin Vic 3189
Tel: 9556 5333
Dispute Settlement Centre of Victoria
Level 4, 456 Lonsdale Street, Melbourne Vic 3000
Tel: 9603 8370; 1800 658 528
Roundtable Dispute Management (Victoria Legal Aid)
Tel: 9269 0500; 1800 136 832
Web: (follow links from “What we do”)
Lifeworks Relationship Counselling and Education Services
Counselling (by appointment) at: Bayswater, Broadmeadows, Chadstone, Frankston, Geelong, Melbourne, Moonee Ponds, Preston, Wangaratta and Wyndham
Tel: 8650 6200
Cairnmillar Institute
993 Burke Road, Camberwell Vic 3124
Tel: 9813 3400
Centacare Catholic Family Services Melbourne
Admin: 9287 5555
Consultations (by appointment) at:
Bundoora: 9466 7353
Dandenong: 9793 2200
Footscray: 9689 3888
Geelong: 5221 7055
Kinglake: 5786 1016
Malvern: 9576 2377
Mitcham: 9873 4344
Drummond Street Relationship Centre
195 Drummond Street, Carlton Vic 3053
Tel: 9663 6733
Relationships Australia (Victoria)
Counselling (by appointment) at: Armadale (central office), Ballarat, Cranbourne, Croydon, Greensborough, Kew, Narre Warren (Children’s Contact Service), Shepparton, Springvale, Sunshine and Traralgon.
Tel: 1300 364 277 (call will automatically be directed to the nearest centre in your area)
Family Court of Australia
Counsellors and welfare officers are also attached to the Family Court. Their aim is not to engage in long-term counselling but to supplement the services of marriage counselling organisations.

Family dispute resolution :: Last updated: Fri Feb 28th 2014