For information and advice, or counselling, support, advocacy, legal and medical services in relation to a sexual assault, contact the following services.
Business Licensing Authority
Walk in service:Victorian Consumer and Business Centre113 Exhibition StreetMelbourne Vic 3000Postal address: Registrar, GPO Box 322B, Melbourne Vic 3001Tel: 1300 135 452 Fax: 8684 0600Email: bla@justice.vic.gov.auWeb: www.bla.vic.gov.au
Court NetworkGround Floor, 565 Lonsdale StreetMelbourne Vic 3000Administration and Referral & Information serviceTel: 9603 7433, 9603 7420 or 1800 681 614 (toll free)Fax: 9670 8804Email: phonevol@courtnetwork.com.auWeb: www.courtnetwork.com.au
Domestic Violence Resource Centre Victoria292 Wellington StreetCollingwood Vic 3066Tel: 9486 9866 (Mon–Fri, 9 am–5 pm)Email: dvrcv@dvrcv.org.auWeb: www.dvrcv.org.au
Family Planning Victoria - Action CentreLevel 1, 92–94 Elizabeth StreetMelbourne Vic 3000Tel: 9660 4700; 1800 013 952 (toll free country)Fax: 9650 8567Email: action@fpv.org.auWeb: www.fpv.org.au
This centre provides information and referrals for sexual assault and general counseling, including referrals for young people.
Kids Help LineCounselling line: 1800 551 800 (24 hours, 7 days, toll free)Web: www.kidshelp.com.au
Web counselling times (Victoria): 3 pm–9 pm Mon-Fri; 10 am–8 pm Sat-Sun
Mental Health Legal Centre Inc.9th Floor, 10–16 Queen StreetMelbourne Vic 3000Advice Line: 9629 4422 or 1800 555 887 (country callers)Telephone advice available: Mon, Wed, Fri 3–5 pm; Tues, Thurs 6.30–8.30 pmFax: 9614 0488Email: mental_health_vic@clc.net.au (the MHLC does not give advice by email)Web: www.communitylaw.org.au/mentalhealth
Legal advice for people with a legal problem related to mental illness
Resourcing Health & Education in the Sex Industry10 Inkerman StreetSt Kilda Vic 3182Tel: 9534 8166 Fax: 9525 4492Email: sexworker@sexworker.org.auWeb: www.sexworker.org.au
Victims of Crime Assistance Tribunal
233 William Street
Melbourne Vic 3000
Postal address: GPO Box 882G, Melbourne Vic 3001
Tel: 9628 7855; Fax: 9628 7853
Web: www.vocat.vic.gov.au
Victims Support AgencyLevel 23, 121 Exhibition StreetMelbourne Vic 3000
Postal address: GPO Box 4349 QQ, Melbourne Vic 3001Tel: 8684 6700 (admin); Fax 8684 6777Victims of Crime Helpline: 1800 819 817 (toll free) Mon–Fri 8.00 am–11 pm (not public holidays)Email: vsa@justice.vic.gov.auWeb: www.justice.vic.gov.au/victimsofcrime
Villamanta Disability Rights Legal Service Inc.44 Bellerine StreetGeelong Vic 3220Tel: 5229 2925 (all callers other than people who have a disability & their support persons)Legal advice only: 1800 014 111, 1–3 pm weekdays (free call for callers with a disability or their support persons)TTY: phone 13 36 77 then ask for (03) 5229 2925Fax: 5229 3354Email: legal@villamanta.org.auWeb: www.villamanta.org.au
Women's Information and Referral Exchange (WIRE)Queen Victoria Women's CentreGround floor, 210 Lonsdale StreetMelbourne Vic 3000Tel: 1300 134 130 (local call rates)TTY: 13 36 77Email: wire@wire.org.auWeb: www.wire.org.au
Women's Legal Service Victoria3rd Floor, 43 Hardware LaneMelbourne Vic 3000Advice & Information: 9642 0877; 1800 133 302 (toll free)TTY: 9642 0334 Fax: 9642 0232Email: justice@vicnet.net.auWeb: www.communitylaw.org.au/women
To contact any CASA and the 24-hour Sexual Assault Crisis Line:
- tel: 1800 806 292 (freecall - charges apply to calls from mobile phones, so ask the counsellor to return your call); or
- email the Sexual Assault Crisis Line: ahcasa@thewomens.org.au.
Information and links to CASA websites throughout Victoria is available on the CASA Forum website at www.casa.org.au.
Ring first for opening times and appointments. After hours appointments may be available.
Ballarat CASA115a Ascot Street SouthBallarat Vic 3350
Postal address: PO Box 577, Ballarat Vic 3353Tel: 5320 3933Email: casa@bhs.org.auWeb: www.casa.org.au/ballarat
Barwon CASA291 Latrobe TerraceGeelong Vic 3220
Postal address: PO Box 245, Geelong Vic 3220Tel: 5222 4318 Fax: 5223 2979Email: admin@barwoncasa.orgWeb: www.casa.org.au/barwon
CASA HouseQueen Victoria Women's CentreLevel 3, 210 Lonsdale StreetMelbourne Vic 3000Counselling and support line: 9635 3610Administration Line: 9635 3600 Fax: 9663 9742TTY: 9635 3620 Email: casa@thewomens.org.auWeb: www.casahouse.com.au
Eastern CASA17 Ware CrescentRingwood East Vic 3135Tel: 9870 7330Email: ecasa@maroondah.org.au
Gatehouse CentreLevel 5, South East BuildingRoyal Children's HospitalFlemington RoadParkville Vic 3052Emergency number: 9345 5522 (ask for Gatehouse Centre on-call worker)Admin: 9345 6391Email: gatehouse.centre@rch.org.auWeb: www.rch.org.au
Gippsland CASA
Postal address: PO Box 1124, Morwell Vic 3840Tel: 5134 3922Email: mail@gippscasa.orgWeb: www.gcasa.org.au
Goulburn Valley CASASexual Assault Crisis line: 1800 112 343 (toll free)Tel: 5831 2343 Fax: 5831 1996 Email: support@gvcasa.com.auWeb: www.gvcasa.com.au
Mallee Sexual Assault Unit
MilduraSuite 1, 144–146 Lime AvenueMildura Vic 3500
Postal address: PO Box 1373, Mildura Vic 350024-hour line and appointments: 5025 5400 Fax: 5025 5432or
Swan Hill12 Rutherford StreetSwan Hill Vic 3585
Postal address: PO Box 1641, Swan Hill Vic 3585Tel: 5033 1899 Fax: 5032 4511
Mildura and Swan HillEmail: info@msau-mdvs.org.auWeb: www.msau-mdvs.org.au
Northern CASABuilding 26Heidelberg Repatriation Hospital300 Waterdale RoadHeidelberg West Vic 3081
Postal address: PO Box 5444, Heidelberg West Vic 3081Counselling line & referrals: 9496 2240 (duty worker available 12.30–5.00 pm)Email: ncasa@austin.org.auWeb: www.austin.org.au/northerncasa
South Eastern CASA11 Chester StreetMoorabbin Vic 3189
Postal address: PO Box 72, East Bentleigh Vic 3165Crisis line: 9594 2289Admin: 9928 8741 Fax: 9928 8749 Email: secasa@southernhealth.org.auWeb: www.secasa.com.au
South Western CASA299 Koroit StreetWarrnambool Vic 3280
Postal address: c/- South West Healthcare, Ryot Street, Warrnambool Vic 3280Tel: 5564 4144Email: casa@swh.net.au
Upper Murray CASA50 Docker StreetWangaratta Vic 3677
Postal address: PO Box 438, Wangaratta Vic 3676 Tel: 5722 2329Email: admin@umcasa.com.auWeb: www.casa.org.au/umcasa
West CASA53 Ballarat RoadFootscray Vic 3011
Postal address: PO Box 443, Footscray Vic 3011Counselling line: 9687 5811 Admin: 9687 8637 Fax: 9687 8960 Email: info@westcasa.org.auWeb: www.westcasa.org.au
Wimmera CASA9 Robinson StreetHorsham Vic 3400Tel: 5381 9272After hours: 5381 9111Email: wimcasa@whcg.org.au
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