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The law does not generally recognise or guarantee a right to privacy or a right to protection of personal information.
The most comprehensive information privacy legislation in Australia is the Privacy Act 1988 (Cth) (“PA 1988”). This sets minimum standards for the handling of personal information and establishes the federal Office of the Privacy Commissioner (the Office) to administer them.
The Information Privacy Act 2000 (Vic) applies to the management of all personal information except health information in the Victorian public sector. The Health Records Act 2001 (Vic) came into effect on 1 July 2002. Where the federal PA 1988 does not apply, the Health Records Act will apply to personal health information held in the public and private sectors.
Since 1/1/2008 the Charter of Human Rights and Responsibilities Act 2006 (Vic) incorporates a general right to privacy for individuals in addition to other rights and is administered by the Victorian Equal Opportunity and Human Rights Commission. The Commonwealth government is also looking at making changes to privacy laws as the result of an ALRC report which recommends amongst other changes a single set of privacy principles. See www.privacy.gov.au.
Information Privacy Principles (IPPs)
Personal information held by Commonwealth government and ACT agencies: The 11 IPPs are set out in section 14 of the PA 1988. They cover the collection, storage, use and disclosure of personal information by Commonwealth government and ACT agencies. A list of the IPPs are briefly set out below, however the full text should be consulted before attempting to apply them, or before making a complaint about a possible infringement of privacy.
Collection of personal information
Storage and security
Access
Use
Disclosure
Guidelines to the Information Privacy Principles
HIV/AIDS guidelines
These guidelines require stricter controls on sensitive HIV/AIDS-related personal information handling. The Guidelines are voluntary and assist in the application of the IPPs in this context by Commonwealth and ACT agencies.
National Privacy Principles (NPPs)
Personal information held by private sector organisations: The NPPs are set out in Schedule 3 of the PA 1988. There are 10 NPPs that cover the collection, storage, use and disclosure of personal information, as well as the transfer of personal information overseas.
It is recommended that the full text of the NPPs be consulted when seeking either to apply the legislation or to make a complaint about possible infringement of privacy.
The federal Privacy Commissioner has published advisory guidelines and information sheets. These guidelines are available on the Office of the Privacy Commissioner's website at www.privacy.gov.au
Application of the NPPs
Certain organisations and types of activities are exempt from the application of the NPPs, as follows:
Individuals acting in a non-business capacity and personal information collected for personal and household affairs;
Small business exemption;
Employee records exemption;
Media exemption; and
Political exemption.
Credit reporting agencies keep credit history records on individuals, for use by credit providers in assessing credit applications. The PA 1988 provides safeguards for individuals in relation to consumer credit reporting and regulates the handling of information about the credit-worthiness of individuals by credit reporting agencies and credit providers.
The main credit reporting provisions are contained in Part IIIA of the PA 1988.
Credit reporting code of conduct
The federal Privacy Commissioner has issued a legally binding Credit Reporting Code of Conduct. The Code explains in greater detail the requirements of Part IIIA of the PA 1988, and sets out procedures for complying with those requirements, including provisions for resolving credit reporting disputes.
Tax file numbers (TFNs) are unique numbers issued by the Australian Taxation Office (Tax Office) to individuals. The enhanced TFN Scheme allows the Tax Office to identify those who lodge income tax returns, and to match information provided in tax returns with other sources of information. .
Under the Data-Matching Program (Assistance and Tax) Act 1990 (Cth), the TFN is used for the matching of records between the Tax Office and the assistance agencies and is subject to strict controls and safeguards monitored by the federal Privacy Commissioner. Certain uses of the TFN in relation to superannuation administration are now also authorised by law.
The TFN guidelines
The handling of TFNs is regulated by legally binding Tax File Number Guidelines, issued by the federal Privacy Commissioner under section 17 of the PA 1988, and by tax laws. The Guidelines prohibit its use as an identifier in any circumstances other than as authorised by taxation or assistance agency law and for limited purposes under superannuation administration law.
No person or organisation may require an individual to provide their TFN. However, the financial consequences of not providing a TFN can be severe.
It is a criminal offence under tax law to make an unauthorised request, record, use or disclosure of another person's TFN.
Section 95 guidelines
Guidelines under Section 95 of the Privacy Act 1988 (the "Section 95 Guidelines"), were issued by the National Health & Medical Research Council (NHMRC). These guidelines apply to medical and epidemiological research that involves personal information held by a Commonwealth agency.
Section 95A guidelines
Guidelines Approved Under Section 95A of the Privacy Act 1988 (the "Section 95A Guidelines"), which are conceptually similar to the Section 95 Guidelines and were issued by the NHMRC in December 2001. These guidelines apply to the collection, use or disclosure of health information (without the consent of data subjects) by organisations in the private sector.
Under Part VIIC of the Crimes Act 1914 (Cth), a person is able to disregard some old criminal convictions, and is protected against unauthorised use and disclosure of this information. This is known as the Commonwealth Spent Convictions Scheme.
A "spent" conviction is a conviction that satisfies the following conditions:
- it is 10 years since the date of conviction (or five years for juvenile offenders);
- the sentence imposed was a fine, bond, community service order, or term of imprisonment not greater than 30 months;
- the individual has not been convicted of a further offence committed during the 10 (or five) years waiting period; and
- an exclusion does not apply (Details of exclusions are available from the Privacy Commissioner's office.)
The telecommunications sector is regulated by both the PA 1988 and specific obligations set out in the Telecommunications Act 1997 (Cth) ("the Telecommunications Act") and the Telecommunications (Interception and Access) Act 1979 (Cth). Those specific obligations include prohibition on the disclosure of personal information by a telecommunications provider, subject to limited exemptions.
Individuals may complain to the federal Privacy Commissioner if they believe that their privacy has been infringed. The Privacy Commissioner will normally investigate a complaint only after the person has complained to the person, agency or organisation alleged to have breached the complainant’s privacy, and given them adequate opportunity to respond.
Information about whether the Commissioner is likely to be able to handle a complaint can be found at: www.privacy.gov.au/privacy_rights/ComplaintChecker/index.html.
Information about the complaint process is available in a range of community languages at: www.privacy.gov.au/privacy_rights/languages/index/html.
Complaints, or requests for more information, may be made to:
Office of the Privacy Commissioner
Level 8, 133 Castlereagh StreetSydney NSW 2000OrGPO Box 5218Sydney NSW 2001Tel: (02) 9284 9800Enquiries: 1300 363 992 (local call cost)TTY: 1800 620 241 (toll free)Fax: (02) 9284 9800Email: privacy@privacy.gov.auWeb: www.privacy.gov.au
The Information Privacy Act 2000 (Vic) (“IPA”) sets standards for the collection and handling of personal information by Victorian public sector organisations. These standards are contained in the ten Information Privacy Principles (IPPs) located in Schedule 1 of the IPA.
Victorian privacy Commissioner
The Victorian Privacy Commissioner’s functions include receiving complaints, conducting investigations and facilitating conciliation in accordance with the IPA relating to alleged breaches of the IPPs.
Information materials
Privacy Victoria has a number of publications on privacy. All publications are available free from Privacy Victoria and from the office’s website at www.privacy.vic.gov.au. Case notes are also regularly published on the privacy law library on the World Legal Information Institute’s website at www.worldlii.org.
Complaints and conciliation
Individuals can complain to the Commissioner about an act or practice that may breach an IPP or interfere with the privacy of the individual. Where appropriate, complaints will be referred to the Victorian Ombudsman, the Health Services Commissioner, the Federal Privacy Commissioner or the Disability Services Commissioner.
Remedies
If the Commissioner declines a complaint, or conciliation of the complaint is not reasonably possible or has been attempted but has failed, a complainant may, in writing, direct the Commissioner to refer their complaint to the Victorian Civil and Administrative Tribunal (VCAT).
The Health Records Act 2001 (Vic) ("HRA") establishes a framework to protect the privacy of individuals' health information that is held by both the public and private sectors in Victoria. It also provides individuals with an enforceable right of access to their health information held in the private sector.
Charter of Human Rights and Responsibilities 2006
The Charter of Human Rights and Responsibilities 2006 (Vic) ("the Charter") provides individuals with the right to not to have their privacy, family, home or correspondence unlawfully or arbitrarily interfered with (s.13). The Charter imposes an obligation on all Victorian public sector organisations to act in a way that is compatible with the human rights protected by the Charter.
Commonwealth:
Office of the Privacy Commissioner
GPO Box 5218Sydney NSW 2001Tel: 1300 363 992 (local call cost)TTY: 1800 620 241 Fax: (02) 9284 9666Email: privacy@privacy.gov.auWeb: www.privacy.gov.au
Victoria:
Privacy Victoria
GPO Box 5057Melbourne Vic 3001DX 210643 MelbourneTel: 1300 666 444 (local call cost)Fax: 8619 8700; Local Fax 1300 666 445Email: enquiries@privacy.vic.gov.auWeb: www.privacy.vic.gov.au
Victorian Health Services Commissioner
Level 30, 570 Bourke StreetMelbourne Vic 3000DX 210182 Melbourne
Complaints and Information
Tel: 8601 5200; 1800 136 066 (country Victoria)TTY: 1300 550 275 Fax: 8601 5219Email: hsc@dhs.vic.gov.auWeb: www.health.vic.gov.au/hsc
For more information on this subject refer to The Law Handbook chapter 21.5.

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