Contacts: Credit reporting

Credit-reporting bodies

Dunn & Bradstreet (Australia)

Ground floor, 479 St Kilda Road, Melbourne Vic 3004

Tel: 1300 734 806

Email: pac.austral@dnb.com.au

Web: http://dnb.com.au; www.checkyourcredit.com.au

Equifax (previously called Veda Advantage)

Web: www.mycreditfile.com.au

Experian Australia Credit Services

Level 6, 549 St Kilda Road, Melbourne Vic 3004

Tel: 8622 1600

Web: www.experian.com.au

External dispute resolution schemes

Australian Information Commissioner (OAIC)

GPO Box 5218, Sydney NSW 2001

Tel: 1300 363 992

Email: enquiries@oaic.gov.au

Web: www.oaic.gov.au

Credit and Investments Ombudsman

Tel: 1800 138 422

Web: www.cio.org.au

Energy and Water Ombudsman Victoria

Level 6, 111 Bourke Street, Melbourne Vic 3000

Tel: 1800 500 509

Email: ewovinfo@ewov.com.au

Web: www.ewov.com.au

Financial Ombudsman Service

717 Bourke Street, Docklands Vic 3008

Tel: 1800 367 287

Email: info@fos.org.au

Web: www.fos.org.au

Telecommunications Industry Ombudsman

595 Collins Street, Melbourne Vic 3000

Tel: 1800 062 058

Web: www.tio.com.au