Contacts and resources: Privacy and your rights

 

Privacy

Complaints or requests for more information about Commonwealth privacy issues and laws may be made to:

Australian Information Commissioner (OAIC)

GPO 5218, Sydney NSW 2001

Tel: 1300 363 992

Email: enquiries@oaic.gov.au

Web: www.oaic.gov.au

Complaints or requests for more information about Victorian privacy issues and laws may be made to:

Commissioner for Privacy and Data Protection

Level 6, 121 Exhibition Street, Melbourne Vic 3000

Tel: 1300 666 444; 8684 1660

Email: privacy@cpdp.vic.gov.au

Web: www.cpdp.vic.gov.au

Health Services Commissioner

Level 26, 570 Bourke Street, Melbourne Vic 3000

Tel: 1300 582 113

Email: hsc@dhhs.vic.gov.au

Web: www.health.vic.gov.au/hsc

Credit reporting bodies

Requests to access credit-related information can be made to credit reporting bodies. The main Australian credit reporting bodies are:

Dun & Bradstreet (Australia)

Tel: 1300 734 806

Email: via the website below or email the Public Access Centre at pac.austral@dnb.com.au

Web: www.checkyourcredit.com.au

Experian Australia Credit Services

Tel: 8622 1600

Web: www.experian.com.au

Veda Advantage Information Services and Solutions

Tel: 1300 850 211

Email: via www.veda.com.au

Web: www.mycreditfile.com.au

External dispute resolution bodies

The external dispute resolution bodies for credit reporting complaints are:

Credit and Investment Ombudsman

Tel: 1800 138 422

Web: www.cio.org.au

Financial Ombudsman Service

Tel: 1800 367 287

Web: www.fos.org.au

Telecommunications Industry Ombudsman

Tel: 1800 062 058

Web: www.tio.com.au