Taking a problem to an ombudsman

 

Contributors: Elisa Harris, Senior Legal Officer, Commonwealth Ombudsman; Ian Killey

An ombudsman functions in the same way at Commonwealth or state level. Ombudsmen receive and investigate complaints against government agencies and report to the parliament rather than to the government. They have power to investigate on their own initiative and make recommendations. They do not have an enforcement role.

This section includes the following topics:

 

A PDF of this chapter from The Law Handbook 2017 can be purchased for only $5.50. To purchase, click here.