Confidentiality and other patient rights

Health information must not be disclosed without that person’s consent, unless specific exceptions apply (see generally,Confidentiality” in Health and the law). The MHA 2014 has specific exceptions which authorise disclosure of health information about a consumer without consent in limited circumstances (s 346):

when the person to whom the information relates is deceased and the senior available next of kin consents to disclosure;

when disclosure is reasonably necessary for the MHSP to perform their functions or exercise powers under MHA 2014 or another Act;

when disclosure is permitted by an Act other than the Health Records Act 2001 (Vic);

when disclosure is permitted by the Health Privacy Principles 2.1, 2.2(a), (f), (g), (h) or (k) or 2.5;

when disclosure is required by another MHSP in order to provide health services to the person within the meaning of section 3 of the Health Records Act 2001 (Vic);

when disclosure is made in general terms to a friend, family member or carer of the person and that disclosure is not contrary to the views and preferences of the person;

when the information relates to a patient and disclosure is reasonably required by a carer to determine the nature and scope of the carer and to make necessary arrangements in preparation for that role or to provide care to the patient, and the person’s views and preferences (including in an advance statement) have been considered;

when disclosure involves access to a patient’s clinical records and discussing their treatment for the purpose of a second psychiatric opinion under division 4 of part 5 of the MHA 2014;

when disclosure is to the parent of a person under 16 years old;

when disclosure is to the person’s guardian or agent under the Medical Treatment Act 1988 (Vic) and it is reasonably required for carrying out their duties or functions; or

when giving of information to the secretary of the department, the minister, the MHT, MHCC, the Chief Psychiatrist, VCAT, a court in relation to a proceeding under the CMIUTA, the secretary to the department of human services and the Forensic Leave Panel in certain circumstances.

Section 347 deals specifically with disclosure of information on the electronic health information system which is shared between MHSP to enable continuity of mental health services. Information disclosure must also be done consistently with the mental health principles at section 11. Penalties apply for the breach of confidentiality.

Information exchange between health professionals is also covered by the HRA 2001, which includes the Health Privacy Principles. The HRA 2001, the Information Privacy Act 2000 (Vic) and the Privacy Act 1988 (Cth) allow a person to take action if their privacy is breached (see Privacy and your rights).

Other patients’ rights

All patients have the right to vote.

Division 2 of part 3 affirms an inpatient’s right to communicate lawfully with any person. Section 16 permits an authorised psychiatrist to direct in writing a restriction on a person’s right to communicate with agencies if it is reasonably necessary to protect the health, safety and wellbeing of the inpatient or another person. No such restriction can be made in relation to communicating with a legal representative, the Chief Psychiatrist, the MHCC, the MHT or a community visitor (s 16(2)).

If a patient brings personal possessions with them into hospital, they have a right to request storage for those possessions. The patient must obtain a receipt.