Contacts and resources: Community organisations



Consumer Affairs Victoria (CAV)

GPO Box 123, Melbourne Vic 3001

Tel (consumer help line): 1300 558 181 (Monday–Friday, 9 am–5 pm)


CAV has offices in metropolitan and regional Victoria; see the website for office contact details.

Justice Connect

Level 17, 461 Bourke Street, Melbourne Vic 3000

Tel: 8636 4400

Hours: Monday–Friday, 9 am–1 pm and 2–5.30 pm



Justice Connect provides assistance to not-for-profit organisations and has recently established a specialist service, Not-for-profit Law, to provide free or low cost legal information, advice and training. Not-for-profit Law arranges pro bono referrals for public interest not-for-profit organisations. In addition, Not-for-profit Law has a seminar and workshop series on issues such as governance, legal issues for volunteers, tax and fundraising. Not-for-profit Law also engages in policy and law reform work for the not-for-profit sector.

Not-for-profit Law hosts a comprehensive web portal designed to assist not-for-profits to understand common legal issues affecting their organisations. The portal (at provides legal resources for not-for-profits, including plain English resources such as fact sheets and checklists.